Enterprises, large and small, today face myriad challenges arising out of the need to respond to fluid business scenarios, ever changing regulatory environments, geographic expansions, increasing workforce, newer product/service introductions, etc. This is why technology has an even more critical role to play in helping organizations manage transitions and adapting to ever-changing scenarios. Applications like ERPs, CRMs, SCMs, and BPMs are playing a very critical role and acting as important bases in setting the organizational readiness towards any such change.

Ambrosia's Enterprise Applications Center of Excellence (CoE) focuses on packaged applications like Oracle, SAP, JDE, Siebel, etc, and helps its clients right from the conceptualization phase, to implementation, to production support and upgrades. Briefly our spread of services includes:


Consulting Services

  Package Evaluation

  Integration and middleware assessment

  Rollout Strategy

  Upgrade Strategy - assessment & deployment

  Project Management

  Change Management

  Staffing

Implementation & Rollout Services

  Development

  Implementation & Rollout

Sustenance & Support Services

  Production Support

  Maintenance

  Independent Validation & Testing Services


Ambrosia offers these services across applications and packages. Our key focus areas are:

ERP
Ambrosia recognizes the needs of customers looking to improve ROI in ERP-related maintenance and support. Ambrosia can also help SMBs carry out cost effective first-time implementations of end-to-end ERP solutions. For customers who have already implemented Ambrosia can provide service in the areas of upgrades and future product rollouts.

Ambrosia's ERP solutions and services are geared to address these market segments. Key features include:

  Predominant focus on SAP and Oracle as ERP technologies of choice

  Three distinct service areas, comprising of Consulting, Implementation & Rollout, and Support

  Proven methodology for offshoring ERP application maintenance

  Expertise in new-generation technologies including SAP Netweaver, SAP-APO, eSOA, Mobile Infrastructure, and RFID

  SAP and Oracle Centers of Excellence (COE), driving innovation productized framework for integrating SAP solutions with other applications

SCM

Ambrosia offers IT services to enterprise companies and software product companies. With development centers in India and the US, Ambrosia provides end-to-end project execution onshore, offshore, or in a hybrid delivery model.

Service Areas:

Opportunity Assessment - includes technology evaluation, process mapping, & re-engineering effort required.

Supply Chain Execution (ERP) - building templates to address process bottlenecks, improving business processes and lowering TCO

Supply Chain Planning- Ambrosia works with leading Advanced Planning Systems (APS) like SAP APO, Adexa iCollaboration, and Manugistics Networks. Our consultants have implemented solutions in areas such as network optimization, supply chain planning, production scheduling, procurement planning, demand planning and available-to-promise. Ambrosia follows proven methodologies for rapid implementation of these complex SCM packages.

Application Maintenance and Support - With our onsite/offshore/hybrid models for global delivery, Ambrosia sets up global teams that seamlessly deliver ongoing maintenance and support for supply-chain applications.
BPM
Ambrosia's Business Process Management practice enables organizations to seamlessly operate business processes by integrating the underlying applications, thereby facilitating real-time information sharing. Our solutions have transformed the way business is conducted among partners, suppliers and buyers by successfully helping companies providing Technology Consulting, Application Integration services and Business Process Management services.

Our BPM CoE provides domain expertise and technical competence for the seamless execution of EAI projects using global implementation methodologies. Our strong services portfolio includes Consulting, Implementation, Upgrade and Support services to clients across industry verticals from all geographies. We have rich experience in a range of BPM-EAI products such as

  BEA

  Fujitsu iBPM

  IBM WBI

  Microsoft Biztalk

  Oracle Middleware Suite

  Pega PRPC

CRM
Ambrosia's robust technology expertise, cutting-edge Customer Relationship Management (CRM) strategy-based solutions and consulting services enable a rapid and precise CRM implementation.

Our CRM CoE develops CRM implementation frameworks, reusable components and solutions. Our expertise in best-of-breed application packages such as Siebel and Oracle combined with our excellence in global delivery can be leveraged for successful CRM conceptualization and rollout. Ambrosia's CRM solutions help clients gather information about prospects and customers, leverage the information to develop customized campaigns, products and services, personalize service to customers and support the marketing, sales, delivery and service processes with integrated services. Our experts help you plan, implement or manage a CRM technology investment across areas such as lead generation, customer retention, campaign management and account management. Our CRM practice offers the complete range of value-added services spanning all major CRM packages:

  Siebel

  Oracle CRM

  PeopleSoft CRM

  mySAP

  Microsoft Dynamics™ CRM

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